Just what exactly does QuickBooks Error 12031 Mean?
Based on Intuit, error code 12031 can occur when updating QuickBooks or updating a QuickBooks payroll service. The error is because of:
a network timeout this is certainly preventing QuickBooks from accessing the server
internet connection problems
internet security or firewall settings and this can be blocking the bond
the truth that internet browser is almost certainly not the default browser
incorrect SSL settings
Troubleshooting this error depends on the problem where in fact the error occurred. If You want to know about How To Resolve QuickBooks Error 12031 then call our experts.
Situation 1 – The Error Occurred Updating QuickBooks Itself
Look at your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is set to make use of your computer’s net connection settings, as shown below.
QuickBooks Premier 2009 Net Connection Setup 2
Click Next.
QuickBooks Premier 2009 Web Connection Setup 3
Click Done and attempt to perform the update again.
For more information troubleshooting this error when updating QuickBooks itself, consult this Intuit knowledge base article.
Situation 2 – The Error Occurred Updating a QuickBooks Payroll Service
Check your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is defined to use your computer’s net connection (screen shot shown above) and then click Next. Click the Advanced Connection Settings… button to show the internet Properties window. In the Advanced tab, verify that Use SSL 2.0 and make use of SSL 3.0 are checked. Click Apply and then Ok. Remember the fact that this change will affect your link with the online world using web browser.
QuickBooks Premier 2008 Internet Properties Advanced SSL
Close and re-start QuickBooks; try to update the QuickBooks payroll service. For lots more information troubleshooting SSL settings, consult this Intuit knowledge base article.
When your Internet Properties were set correctly, the error can be attributable to security or firewall software blocking use of certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.
For more information troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.
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