So what does QuickBooks QuickBooks Error Code 12031 Mean?
According to Intuit, error code 12031 can occur when updating QuickBooks or updating a QuickBooks payroll service. The error is due to:
a network timeout this is certainly preventing QuickBooks from accessing the server
internet connection problems
internet security or firewall settings which can be blocking the connection
the truth that web browser may not be the default browser
incorrect SSL settings
Troubleshooting this error hinges on the situation where the error occurred.
Situation 1 – The Error Occurred Updating QuickBooks Itself
Check your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is set to utilize your computer’s internet connection settings, as shown below.
QuickBooks Premier 2009 Net Connection Setup 2
Click Next.
QuickBooks Premier 2009 Internet Connection Setup 3
Click Done and try to perform the update again.
To learn more troubleshooting this QuickBooks Error Code 12031 when updating QuickBooks itself, consult this Intuit knowledge base article.
Situation 2 – The Error Occurred Updating a QuickBooks Payroll Service
Check your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is defined to use your computer’s net connection (screen shot shown above) and click Next. Click on the Advanced Connection Settings… button to show the net Properties window. On the Advanced tab, verify that Use SSL 2.0 and make use of SSL 3.0 are checked. Click Apply and then Ok. Take into account that this change will affect your connection to the online world using web browser.
Related Post: https://globelaccountant.weebly.com/blogs/quickbooks-error-code-12031
QuickBooks Premier 2008 Internet Properties Advanced SSL
Close and re-start QuickBooks; try to update the QuickBooks payroll service. For lots more information troubleshooting SSL settings, consult this Intuit knowledge base article.
When your Internet Properties were set correctly, the error can be brought on by security or firewall software blocking usage of certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.
To find out more troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.
Related Post: https://kevindelton2.wixsite.com/accountsinfo/post/quickbooks-error-code-12031
QuickBooks payroll service is a fantastic service by QuickBooks. However, you might face payroll service errors due to some glitches.
ReplyDeleteCauses
Invalid security certificate.
Data being sent in multi-user mode.
Network time-out.
Typical network problems.
Firewall and security software settings.
If you feel that you are still facing any issue in fixing Quickbooks payroll service error, you can reach out to QBSsolved at 1-888-910-1619.