QuickBooks Error Code 12031

 So what does QuickBooks QuickBooks Error Code 12031 Mean?

According to Intuit, error code 12031 can occur when updating QuickBooks or updating a QuickBooks payroll service. The error is due to:

a network timeout this is certainly preventing QuickBooks from accessing the server

internet connection problems

internet security or firewall settings which can be blocking the connection

the truth that web browser may not be the default browser

incorrect SSL settings

Troubleshooting this error hinges on the situation where the error occurred.

Situation 1 – The Error Occurred Updating QuickBooks Itself

Check your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is set to utilize your computer’s internet connection settings, as shown below.

QuickBooks Premier 2009 Net Connection Setup 2

Click Next.

QuickBooks Premier 2009 Internet Connection Setup 3

Click Done and try to perform the update again.

To learn more troubleshooting this QuickBooks Error Code 12031 when updating QuickBooks itself, consult this Intuit knowledge base article.

Situation 2 – The Error Occurred Updating a QuickBooks Payroll Service

Check your Internet Connection Setup in QuickBooks through the Help->Internet Connection Setup menu selection. Verify that the connection is defined to use your computer’s net connection (screen shot shown above) and click Next. Click on the Advanced Connection Settings… button to show the net Properties window. On the Advanced tab, verify that Use SSL 2.0 and make use of SSL 3.0 are checked. Click Apply and then Ok. Take into account that this change will affect your connection to the online world using web browser.

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QuickBooks Premier 2008 Internet Properties Advanced SSL

Close and re-start QuickBooks; try to update the QuickBooks payroll service. For lots more information troubleshooting SSL settings, consult this Intuit knowledge base article.

When your Internet Properties were set correctly, the error can be brought on by security or firewall software blocking usage of certain programs. Consult this Intuit knowledge base article to troubleshoot access for QuickBooks programs.

To find out more troubleshooting this error when updating a payroll service, consult this Intuit knowledge base article.

Related Post: https://kevindelton2.wixsite.com/accountsinfo/post/quickbooks-error-code-12031